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Frequently asked questions relating to AuthoxyQ. NTLM doesn't get along with my browser. Where do I turn?
A. The NTLM Authentication scheme requires a particular handling of connections. Only some browsers do this. For example:
- Safari - No
- Internet Explorer - Yes
- Camino - Yes
- Omniweb - No
- Opera - Yes
However, since Authoxy 3.1, all browsers and clients should work, since the connection handling is changed on the fly.
Q. When I try to download Authoxy, I get a page of gobble-de-gook on my screen. Is this your idea of an installation process?
A. Unfortunately, you are using a braindead browser (wouldn't be IE would it?). The server probably doesn't recognize the file type and so it is up to the browser to decide what to do with the data. Either update to something decent (Safari, Camino, Mozilla, Omniweb, plenty out there) or control click on the download link and choose "Save link as..." or equivalent. You should end up with a downloaded disk image which you can install from.
Q. I can't stop Authoxy from starting! Restarting doesn't help. Why is Authoxy so stubborn?
A. You've had an older version installed which had the 'seemed-like-a-good-idea-at-time' feature of creating a folder in your /Library/StartupItems folder for Authoxy. Later versions do not use this, so please delete the Authoxy folder in the StartupItems folder.
Q. Authoxy and I just aren't getting along, so I need to remove is completely. How do I achieve that?
A. Remove all of these, if they exist:
Q. I've followed the directions but nothing happens when I click 'Start Authoxy'. What in god's name is wrong with this thing?
A. Check Messages tab. The reason for Authoxy not starting should be there. If you installed one of the early betas of Safari, get the latest from the web and install that. The early ones deleted the /tmp directory which Authoxy cannot live without. The later betas replace it if required.
Q. Authoxy seems to be working fairly well, but my favourite .Mac stuff / iCal / online banking / web form site doesn't work properly. What's wrong?
A. Make sure you have the latest version first. Then, please submit a bug report, including any information that appears in the Messages tab. In the meantime, you can try unchecking the Web Proxy entry in System Preferences->Network->Proxies to see if you can access the service directly.
Q. System Preferences 'unexpectedly quits' whenever I try to access the Authoxy pane. This makes it rather difficult to use, what can I do?
A. You've found a bug! Please do Authoxy a big favour, and email the 'System Preferences.crash.log' file, which should be in your Library/Logs/CrashReporter folder, to here.
Q. Mmm, it's okay, but can you add support for FTP / SOCKS / Kerberos?
A. Authoxy will continue to improve and develop its breadth of support. If you have a specific request, please don't hesitate to email.
Q. Hey, Authoxy appears to be spawning daemons left, right and centre here. I've got more than 20 daemons! What's up with that?
A. While Authoxy will only queue up to 10 requests, if connections are being handled by running daemons and something keeps requesting more connections, Authoxy will spawn as many daemons as needed, up to the maximum number of processes your system allows. Unless you are doing something odd, or some application you are using is getting confused (even Authoxy possibly, but I doubt it :) and going crazy requesting connections, you shouldn't really see more than about 20-30 daemons running. If your experience is contrary to that, do tell me about it!